Privacy & Terms

Privacy Policy

Renewal by Andersen (the “Company,” “we” or “us”) is committed to protecting the privacy of the people who use this website (the “Site”). This Privacy Policy explains what information we collect, how we use it and how we protect it, so you can make informed decisions when using the Site.

By using the Site, you agree to the collection and use of information as described in this Privacy Policy. It applies to all visitors, whether or not you contact us or request an estimate.

Information we collect

When you fill out a form on the Site, such as a request for a free estimate, we ask for information that can be used to contact or identify you, such as your name, email address, phone number, address and ZIP code, and details about your project (“Personal Information”).

Like most websites, we also collect information your browser sends whenever you visit (“Log Data”), such as your IP address, browser type and version, the pages you visit, the time and date of your visit and the time spent on those pages. We use cookies — small text files stored by your browser — to collect this information and remember your preferences. You can remove or block cookies in your browser settings; if you do, some parts of the Site may not work properly.

How we use your information

We use your Personal Information to respond to your inquiry, schedule and confirm appointments, provide estimates and service, and keep you updated about your project. With your consent, we may also send you information about our products, offers and promotions.

We do not sell, trade or rent your Personal Information. We may share it with vendors and service providers who perform services for us, and only to the extent needed for them to do so. We use non-personal information, such as aggregated site statistics, to improve the Site and understand how it is used.

Children under 13

The Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from them.

Security

We use commercially reasonable means to protect your Personal Information, but no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when they are posted on this page, and your continued use of the Site after that means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy, or want to withdraw your consent to our use of your Personal Information, call us at 605.338.8896 or visit our showroom at 2215 N Westport Ave, Sioux Falls, SD 57107.

SMS/MMS Program Terms & Conditions

By opting in to text messages from Renewal by Andersen — on a form on this Site or another way — you agree to receive text messages (SMS/MMS) at the mobile number you provided. These messages may include:

• Responses to estimate, quote or service inquiries
• Appointment scheduling, confirmations and reminders
• Project updates and service communication
• Follow-ups and requests for feedback after your appointment

Message frequency

Message frequency varies depending on your interaction with Renewal by Andersen.

Cost

Message and data rates may apply to messages we send you and messages you send us. Contact your mobile provider for details.

Opting out

To stop receiving text messages at any time, reply STOP. You will receive one message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again.

Help

For help, reply HELP or call us at 605.338.8896.

Consent

Consent to receive text messages is not a condition of purchase. Mobile information, including phone numbers and opt-in consent, will not be shared with third parties or affiliates for their marketing purposes.

Carrier disclaimer

Wireless carriers are not liable for delayed or undelivered messages.